InboxAnalyzer is a service operated by Adzumba Networks Inc. This Privacy Policy explains how information may be collected, used, disclosed and protected in connection with the InboxAnalyzer website and managed email services.
Information We Collect
We may collect information submitted by prospective or current customers, including name, business contact details, company information, service requirements, billing-related information and communications with us.
In providing managed email services, we may also process customer-provided contact data, campaign content, suppression records, delivery events, bounce and complaint signals, engagement data and technical information necessary to operate and support the service.
How We Use Information
Information may be used to respond to inquiries, evaluate and onboard customers, provide managed email services, operate campaigns, maintain suppression and compliance records, monitor service performance, investigate abuse or security issues, support billing and administration, and improve our services.
Customer Data
Customers are responsible for ensuring they have an appropriate legal and permission basis for data they provide to InboxAnalyzer and for the communications they request us to manage. We process customer data for legitimate service functions and do not treat a customer’s mailing list as our own marketing list.
Service Providers
We may use hosting, cloud, communications, email-delivery, analytics, security and other service providers necessary to operate InboxAnalyzer. Information may be shared with those providers only as reasonably necessary for the applicable service function.
Retention
Information is retained for as long as reasonably necessary for service delivery, suppression and compliance records, reconciliation, security, dispute handling, contractual obligations and applicable legal requirements.
Security
We use administrative, technical and operational measures intended to protect customer and business information. See our Security page for more information.
Your Choices & Requests
Requests regarding personal information may be submitted through the InboxAnalyzer Contact page. Requests are handled in accordance with applicable law, contractual requirements and the nature of the relationship.
Changes
We may update this Privacy Policy as the service, infrastructure or legal requirements change. The effective date below will be updated when material revisions are made.